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Frequently Asked Questions

Unorganized Workers' Social Security Act 2008 under the purview of Ministry of Labour and Employment is an Act of the Parliament of India enacted to provide for the social security and welfare of the unorganized workers (meaning home-based workers, self-employed workers or daily-wage workers). As per the provisions of the Act, a National Social Security Board has been constituted for recommending formulation of social security schemes viz. Life and disability cover, health and maternity benefits, old age protection and any other benefit as may be determined by the Government for unorganized workers.

The term ‘unorganized worker’ has been defined under the Unorganized Workers Social Security Act (UWSSA), 2008 as a home-based worker, self-employed worker or a wage worker in the enterprises in unorganized sector (enterprises engaged in production and sale of good or providing services where less than 10 workers are employed) and includes a worker in the organized sector who is not covered by any of the Acts mentioned in Schedule-II of the Act i.e
a. The Workmen’s Compensation Act 1923
b. The Industrial Disputes Act, 1947
c. The Employees State Insurance Act, 1948
d. The EPF and Miscellaneous provisions Act, 1952
e. The Maternity Benefits Act, 1961
f. The Payment of Gratuity Act, 1972
Along with the definition, Ministry of Labour and Employment (MoLE) has tracked and listed some of the occupations (122) as unorganized as mentioned below:

Agarbatti making Dairying and allied activities Packing and Packaging
Agriculture Data entry operation Panwalla service
Agriculture machinery handling Distribution of petroleum products Pappad making
Animal Husbandry Domestic work Petrol bunk/pump and allied service
Arrack and Liquor production and vending Dyeing Pickle making
Automobile work Electronic electrical goods repairs Plantation (Other than those covered under Plantation Labour Act, 1951)
Bakery work Electroplating Plastic manufacture
Band playing Embroidery work Pottery
Bangle manufacturing Envelop making Powerloom weaving
Beads making/ piercing Fire work cracker production Printing press work
Beautician Fishery production Quary work
Beedi manufacture Fish processing Rag picking
Bicycle repair Flora work and garland making Rice milling
Bindi work Flour mills operations Rickshaw pulling
Blacksmithy Footwear production Salt pan work
Boat/Ferry occupation Foresty operation Sand mining
Book binding Foundry Sawmill work
Brick Kiln work Gardening and parks maintenance Scavenging
Brush making Garment manufacture Security service
Breweries Distilleries Gem cutting Sericulture (Silk rearing)
Building and Road maintenance Ginning Service station work
Bulb manufacture Glassware manufacturing Shepherding
Bullock/Camel-cart operation Goldsmithy Shoe shining work
Butchery Hair dressing Shop and establishment service
Cable TV operation Handloom weaving Small scale industries
Cane/Reed work Hawking and vending Soap manufacture
Carpentary Headload work Sports good manufacture
Carpet weaving Health service Steel vessels and utensils manufacture
Cashew processing Honey gathering Stone crushing
Catering Horticulture and Floriculture Sweeping
Chikan work Hotel and Restaurant service Tanning (including hides and skin production) leather goods manufacture
Cine Service Lock making Telephone booth service
Cloth printing Manual operation on unspecified jobs Temple leaves collection
Clubs and canteen service Masala making Tendu leaves collection
Coaching service Matches manufacture Timber Industry (Furniture manufacturing etc)
Coir processing/manufacture Minor forest produce gathering Tobacco processing
Confectionery Minor mineral and mines work Toddy tapping
Construction work Newspaper vending Toy making
Construction of tents and pedals supply of utensils and decoration for function NGO service Transport service (driving conducting, cleaning etc.)
Courier service Oil extraction Laundry Work
Wayside Mechanics and workshop service Welding

UWIN stands for Unorganized Worker Identification Number which will be a unique social security number allotted to all unorganized workers in India. The UWIN will be generated post successful registration of the member on the UWIN portal.

Home based worker include persons engaged in production of goods or providing services outside the premises of employers, for remuneration.

Self-employed worker includes persons not employed by an employer but engaged in occupations in unorganized sector subjects (with monthly earning less than that notified by Central or State Government) or holding cultivable land (ceiling notified by State Government).

‘Wage worker’ includes persons employed by employers as a home-based worker, temporary or casual worker, migrant worker, workers employed in households including domestic worker, with a monthly wage of amount as may be notified by Central and State Government.

UWIN portal is a centralized national database of unorganized workers in India. To facilitate/delivery of social security benefits under various schemes for unorganized workers.

Unorganized workers are supposed to visit worker facilitation centers/registration camps/common service centers etc. arranged by district administration for registration of unorganised workers. Unorganised workers are supposed to contact and provide details to the help desk executive of themselves as well as family member. The unorganized worker is supposed to furnish all documentary evidence as decided by the State/UTs. The executive will then cross validate the details using existing information in the system and will update the record details accordingly. An acknowledgment number will be given to the unorganized worker on successful submission of application & temporary ID will be given. After successful completion of the registration process, a unique identification number i.e. UWIN will be generated and allotted to the worker. If more than one family member is unorganized worker then each of them will be allotted a UWIN.

Unorganized workers are supposed to provide photo identification proof and Address proof i.e.

• Driving Licence
• Ration Card
• Passport
• PAN Card
• Voter ID

All unorganized workers can claim benefits under various schemes subject to their eligibility. The total coverage is expected to be approximately 15 crore households, which amounts to nearly 40 crore individual beneficiaries across India.

The UWIN card will only be allotted once the details specified by unorganized worker has been verified by the competent authority/agency. Once the UWIN (number) is generated, SMS will be sent by Ministry of Labour on registered mobile number recorded during registration process informing the UWIN (number) to worker.
UWIN card can be downloaded from the UWIN portal from the home page itself by clicking the link “Download e-UWIN card” and then filling the UWIN (number) as informed by SMS on registered mobile number along with OTP (One Time Password) received on registered mobile number(which was provided by the unorganized worker during registration process). The worker can also request for the UWIN card at the worker facilitation center/registration camps by furnishing required details to the help desk executive.

OTP (One Time Password) is a security code that you will receive on your mobile to validate that the entered mobile number is yours. You need to enter this code to complete the registration process.

UWIN is not proof of identity. UWIN is a unique identification number for unorganized worker.

Having a UWIN allows an unorganized worker to claim for benefit under various schemes. However he/she is only entitled to receive benefit if he/she fulfils the eligibility criteria for the scheme.

Any unorganized worker as defined under the Unorganized Workers Social Security Act (UWSSA), 2008 is eligible to claim benefit to schemes subject to eligibility criteria specified in the scheme. Unorganized worker include home-based worker, self-employed worker or a wage worker in the enterprises in unorganized sector (enterprises engaged in production and sale of good or providing services where less than 10 workers are employed). A worker in the organized sector who is not covered by any of the following Acts is also classified as unorganized worker:
a. The Workmen’s Compensation Act 1923
b. The Industrial Disputes Act, 1947
c. The Employees State Insurance Act, 1948
d. The EPF and Miscellaneous provisions Act, 1952
e. The Maternity Benefits Act, 1961
f. The Payment of Gratuity Act, 1972

The unorganized worker and his/her spouse along with children and dependent parents constitute a nuclear family unit.

The linked family will constitute of multiple nuclear families associated with one another through family relation.

Any social security scheme for the unorganized worker which is state sponsored or sponsored by the central government will be covered under the ambit of the social security platform which is the UWIN portal. Benefits like Pension Plan, Accidental Insurance, Maternity Benefits and education to their children and so on as per Social Security Schemes for the Unorganized Workers can be availed.

UWIN portal will be accessible to multiple stakeholders like field officers at facilitation center/registration camps, Government departmental users (State agency/Ministry and Centre) along with user/s having administrative rights of the portal.

UWIN card can be downloaded from the UWIN portal from the home page itself by clicking the link “Download e-UWIN card” and then filling the UWIN (number) as informed by SMS on registered mobile number along with OTP (One Time Password) received on registered mobile number(which was provided by the unorganized worker during registration process).
If the worker faces any problem during this process, he may report the issue using the grievance facility available on the UWIN portal by clicking the link “Grievance”. The worker can also request for the UWIN card at the worker facilitation center/registration camps by furnishing required details to the help desk executive.

Certain social security schemes for unorganized workers may be family based i.e. linked to the nuclear family unit of the worker hence it is preferable for the worker to furnish these details so as to avail benefits under such schemes in future after allotment of UWIN.

Any unorganized worker will continue receiving benefits while migrating from one state to the other with the help of the unique national number UWIN which he was receiving earlier if the scheme he was benefitting from was sponsored by the central Government. However for state specific schemes, the unorganized worker may need to re-register for the scheme in the new state providing requisite details where he/she has migrated to.

The State government may nominate the state agencies for overall management and operationalization of the Unorganized Workers Social Security Act (UWSSA) 2008. The responsibility of the state agencies will be multi-fold ranging from identification, registration, beneficiary management of the unorganized workers for all district under the jurisdiction ambit of the state government. The state agencies will be responsible for organizing camps/ facilitating and equipping the service centers with the necessary infrastructure and manpower as well as any financial assistance required for the registration of unorganized workers. They will also be responsible for validating whether the worker is an unorganized worker according to the rules as detailed under the Unorganized Workers Social Security Act (UWSSA) 2008 as well as the standard procedure as published in this regard. The agencies will also be responsible for sharing the details and guidelines of various social security schemes for the unorganized workers as well as deciding the benefit entitlement for the unorganized worker according to eligibility criteria defined in scheme guidelines.
In future, identification of additional beneficiaries from time to time and integration of existing schemes on the UWIN platform will be the responsibility of the state agencies.